Frequently Asked Questions
Find answers to common questions about our fitness equipment and services
Do you offer professional assembly for treadmills?
Yes, we provide optional white-glove delivery and professional in-home assembly services for all heavy cardio equipment.
How often should I lubricate my treadmill belt?
For optimal performance, we recommend lubricating your treadmill belt every 3 months or after every 150 miles of use.
What is the warranty on your fitness equipment?
Warranty periods vary by brand and model, typically covering frames for a lifetime, motors for 5-10 years, and parts/labor for 1-2 years.
Can I use a regular extension cord with my treadmill?
We strongly recommend plugging your treadmill directly into a dedicated grounded wall outlet to prevent electrical surges and motor damage.
Do you sell replacement parts for older models?
We stock a wide variety of belts, motors, and consoles for current and legacy models. Please contact our service department with your serial number.
Can I try the equipment before purchasing?
Absolutely. You can visit any of our showroom locations to test our full range of treadmills, ellipticals, and strength equipment.